Last Updated: Date01/01/2025
Welcome to Kebizza! These Terms of Service (“Terms”) govern your use of our services, including our website, mobile platforms, and in-store or online ordering. By placing an order or accessing any of our services, you agree to the following terms and conditions.
About Kebizza
Kebizza is a restaurant offering freshly prepared food including pizza, kebabs, burgers, pasta, and beverages. We operate both in-store and through delivery/takeaway platforms.
Ordering & Payment
- All orders must be paid in full at the time of placing the order unless otherwise agreed.
- Orders can be made in-store, online, or via third-party delivery apps.
- Prices include VAT where applicable.
- We reserve the right to refuse or cancel any order if fraud or misuse is suspected.
Delivery & Pickup
- Delivery times are estimated and may vary depending on order volume, traffic, or weather.
- It is the customer’s responsibility to provide accurate delivery details.
- Once an order is confirmed, cancellations or changes may not be possible.
Allergens & Dietary Information
- Please inform staff of any allergies before placing your order.
- While we take care to prevent cross-contamination, all food is prepared in a shared kitchen.
- Full allergen information is available upon request.
Refunds & Complaints
- If you are not satisfied with your order, please contact us within 24 hours.
- Refunds are issued at our discretion. In case of third-party orders, refund policies may follow platform terms.
- Proof (e.g., photos) may be requested for quality complaints.
Intellectual Property
All content, including logos, images, menus, and branding, are the property of Kebizza and may not be used without permission.
Privacy
We respect your privacy. Customer data is collected and used in accordance with our Privacy Policy. We do not sell personal information to third parties.
Changes to Terms
We may update these Terms at any time. Continued use of our services implies acceptance of the updated terms.
Contact Us
If you have questions about these Terms, please contact us at:
📍 Rua do Bocage 6, R/C, 2745-084 Queluz, Portugal
📞 +351 920704016.
📧 team@kebizza.pt