Privacy Policy

kebizza.pt
Last updated: 01/03/2026

1. Introduction

Kebizza respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how kebizza.pt (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data in accordance with:

  • The General Data Protection Regulation (GDPR)
  • Portuguese data protection laws

By using our website, you agree to the practices described in this Privacy Policy.

2. Data Controller

The Data Controller responsible for processing your personal data is:

Company Name: [Insert Legal Company Name]
Trading Name: Kebizza
Registered Office: [Insert Full Address]
NIPC (Tax Identification Number): [Insert NIPC]
Email: [Insert Contact Email]
Telephone: [Insert Phone Number]

For any privacy-related questions, please contact us using the details above.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Billing information
  • Order details
  • Messages sent through contact forms

3.2 Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visit

This information may be collected through cookies and similar technologies.

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

a) Order Processing

To process and deliver food orders, manage payments, and provide customer support.
Legal basis: Performance of a contract.

b) Customer Communication

To respond to inquiries and provide updates about your orders.
Legal basis: Legitimate interest and/or performance of a contract.

c) Marketing Communications

To send promotional offers and news (only if you have provided consent).
Legal basis: Consent.

You may withdraw your consent at any time.

d) Website Improvement

To analyze website usage and improve functionality.
Legal basis: Legitimate interest or consent (where required).

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal and tax obligations
  • Resolve disputes

After the retention period expires, data will be securely deleted or anonymized.

6. Sharing of Personal Data

We may share your data with:

  • Payment service providers
  • Delivery partners
  • IT and website service providers
  • Accounting and legal advisors
  • Public authorities when legally required

All third-party service providers are required to comply with GDPR and maintain appropriate security measures.

We do not sell your personal data.

7. International Data Transfers

If any data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Transfers to countries with an adequacy decision

8. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“Right to be Forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

In Portugal, the supervisory authority is:

Comissão Nacional de Proteção de Dados (CNPD)
Website: https://www.cnpd.pt

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or destruction
  • Alteration
  • Disclosure

However, no online transmission is completely secure, and we cannot guarantee absolute security.

10. Cookies

Our website uses cookies and similar technologies. For detailed information, please consult our Cookie Policy.

11. Children’s Data

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors without parental consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.